Responsible gaming commitment

399beon - Responsible Gaming —
Keep Entertainment Safe and Enjoyable

Gaming should always be a source of enjoyment, never a source of stress. 399beAt -, we believe responsible play is the best play. Our tools and guidelines are here to help you stay in control at all times.

For 18+ only  |  Gaming = Entertainment, not a source of income
Safe Environment
Time Limit Controls
Budget Management
Self-Exclusion Feature
Family Protection

Why responsible gaming matters

Have fun, but stay within your limits

399beAt -, we believe online gaming is a great form of entertainment — but only when enjoyed mindfully and responsibly. Responsible gaming means staying fully in control of your time, money, and mental well-being.

Online gaming is growing rapidly in Bangladesh, with players of all ages enjoying slots, bingo, and more. But when gaming becomes a habit that starts affecting other areas of your life, it can turn into a real problem. 399be-'s responsible gaming program addresses exactly this.

Our goal is to give every player an environment where they can have fun without coming to harm. We provide a range of protective tools, self-assessment questionnaires, and support resources to help you make the right decisions at every step.

Remember — responsible gaming isn't about playing less, it's about playing smart. Set your limits, stick to them, and enjoy gaming as a fun part of your life, not a burden.

18+

Age Verification Required

399be strictly prohibits anyone under 18 from participating. Age verification is required at the point of account registration.

Keep in Mind: Gaming is entertainment, not a guaranteed source of income. Never keep playing in hopes of winning back money you've lost.
Need Help? Our support team is available 24/7 for any issues you may have.

Our responsible gaming features

How 399be keeps you safe

Set a deposit limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded, helping you stay on budget.

Session Time Limit

Decide in advance how long you'll play in one session. Once that time is up, the system will automatically remind you to take a break.

Loss limit

If your losses reach a set amount, gaming will stop automatically. This protects you from significant financial harm.

Self-Exclusion

If you feel you need a break, you can temporarily suspend your account for anywhere between 7 days and 6 months. No games can be played during this period.

Promotion Opt-Out

If you want a break from bonus offers and promotional messages, you can easily turn them off from your settings.

24/7 Support

Our support team is always available whenever you need help. Feel free to talk to us about any gaming-related concerns.


Protective Tools at a Glance

All of 399be's tools to keep your gaming in check

Tool name Work Duration Status
Deposit limit Sets daily/weekly/monthly deposit caps Effective immediately Active
Session Timer Automatic Alerts After a Set Time Per Session Active
Loss Limit Stop Playing After a Set Loss Effective immediately Active
Cooling-off period Temporary Break Feature 24 hours – 30 days On request
Self-Exclusion Long-term account deactivation 7 days – 6 months On request
Reality Check Reminders for how long you've been playing 30/60/90 minutes Active
Promotions Off Mute Bonus and Promotional Messages Anytime Active

6 simple ways to play responsibly

Follow these tips to keep gaming fun every time

01

Set Your Budget in Advance

Decide how much you're willing to spend before you start playing. Once that budget is gone, stop for the day — don't chase losses trying to win it back.

02

Track Your Time

Set a time limit before your gaming session. You can set an alarm on your phone, or use 399beUse -'s built-in session timer.

03

Know Your State of Mind

Avoid playing when you are in a bad mood, feeling tired, or under stress. In that state, your judgment is off and you are more likely to lose.

04

Don't treat gaming as income

Online gaming is for entertainment — not a reliable source of income. Keeping that mindset will help you avoid disappointment and unnecessary risk.

05

Let Your Family Know

Let a trusted family member know about your gaming habits. It keeps you accountable and means you can get help quickly if things start to go wrong.

06

Take regular breaks

Take at least a 10-minute break every hour. Get up, stretch, walk around, and drink some water. It keeps your mind clear and helps prevent excessive play.


Recognize the Warning Signs

If you notice these signs, it's time to take a break

1

Spending Beyond Your Budget

Continuing to play beyond your set budget, or spending money meant for bills and rent on gaming.

2

Chasing Losses

"One more round and I'll win it back" — if that thought keeps coming back, it's a serious warning sign.

3

Impact on sleep and daily life

Loss of sleep due to gaming, difficulty focusing on work or studies, or neglecting family responsibilities.

4

Lying about gaming

Hiding your gaming habits from family or friends, or lying about how much you have spent.

5

Emotional Dependency

Feeling restless or irritable when you can't play, or having your mood depend entirely on the outcome of a game.

Self-Assessment Questionnaire

If you answer "Yes" to more than 3 of the questions below, consider reaching out for help.

  • Do you often end up spending more than your set budget?
  • Is gaming affecting your sleep or work?
  • Do you get upset when you lose and only feel satisfied when you win?
  • Do you hide your gaming from family or friends?
  • Do you keep playing in an attempt to win back money you have lost?
  • Do you find it hard to stop gaming?
  • Have you spent money on gaming by cutting back on essential expenses?
If you answered "Yes" to most of the questions above, please reach out to our support team or seek professional help.

Detailed responsible gaming guidelines

Your complete guide to staying safe at 399be

Responsible Gaming It's not just about following rules — it's a mindset. When you ask yourself before every session, "Am I in the right headspace?", "What's my budget?", "How long will I play?" — that's when you become a truly responsible player.

399beWhen playing slots or bingo on -, keep this in mind: every game outcome is determined by a Random Number Generator (RNG). There are no "hot" or "cold" slots, and no pattern you can follow to guarantee a win. Never chase a "system" or "strategy" by placing more and more bets.

Many players believe that playing longer increases their chances of winning — that's a misconception. Every spin or round is completely independent. Previous results have no effect on future ones. Understanding this reality helps you avoid wasting unnecessary time and money.

Your relationships with family and friends always matter more than gaming. If you ever feel that gaming is affecting your social life, use our self-exclusion tool right away and talk to someone you trust.

399beTo learn more about -'s responsible gaming program or to activate any of our tools, reach out to our support team. We're always here to help — without judgment and with genuine care.

Responsible player checklist

  • I've set a budget before playing
  • Session Time Limit Set
  • Feeling good today, mind is clear
  • Gaming is my entertainment, not my income
  • Take Hourly Breaks
  • Stop Playing for the Day After a Loss
  • Family and Responsibilities Come First

Frequently Asked Questions

Responsible gaming FAQ

Activating Self-Exclusion temporarily suspends your gaming access for the chosen period. Your account and balance are not deleted. Once the period ends, you can resume playing normally. However, the exclusion cannot be cancelled before it expires.

Yes, but as a safeguard, requests to increase your deposit limit do not take effect immediately. There is typically a 24 to 72-hour cooling-off period before the change is applied. This delay is intentional, to prevent impulsive decisions. Lowering your limit, however, takes effect immediately.

Start by talking to them with empathy — without judgment. Let them 399beLet them know about -'s self-exclusion tool and encourage them to seek professional support. You're also welcome to contact our support team — we can advise you on how best to help.

A cooling-off period is a short break — typically 24 hours to 30 days — designed for light pauses. Self-exclusion is a longer-term measure, ranging from 7 days to 6 months, and cannot be cancelled while active. For serious concerns, self-exclusion is the better choice.

No. 399be Strictly for players aged 18+. Age verification is mandatory at registration. Any attempt by a minor to open an account will be declined. We also support parents who wish to use parental control software to protect their children.

399beReach out directly to -'s support team — we'll point you in the right direction. You can also speak with a mental health professional or counselor near you. Remember, asking for help is a sign of strength, not weakness.

Play responsibly, enjoy fully

399beYour safety is our top priority at -. Use our tools, stay within your limits, and enjoy gaming as genuine entertainment.

Safe · Trusted · 18+ only · Responsible gaming guaranteed
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